FREE SHIPPING ON ALL ORDERS OVER $50

Usage by Minor

This Site is not intended for or directed to persons who are minors (under the age of 18).
Because we cannot prohibit minors from accessing, viewing, browsing, visiting or using the Site, we must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase. By registering with this Site, purchasing products from us or providing us with any information, you represent to us that you are legally permitted to enter into a binding contract (18 years of age or older) and that any information you provide to us is not inaccurate, deceptive or misleading.
All products listed on the website are intended for adults over the age of 18.

Nicotine Sale

Hell Vape products may contain nicotine. This is a highly addictive and poisonous substance that can be harmful to your health
All products listed on website are not intended for children, pregnant women, women who may become pregnant, non-smokers, or smokers seeking a smoking cessation product.
We will not sell nicotine or nicotine related products to anyone who is not of legal age to purchase and use tobacco or nicotine products under applicable law. We cannot be held responsible for minors purchasing nicotine or nicotine related products with a parent or guardian’s credit card. By placing your order for nicotine or a nicotine related product you are confirming that you are of legal age to purchase and use nicotine products in the state, country or territory where you are based. We may restrict the purchase of nicotine related products in your area.
Do not use nicotine products if you are pregnant or breast feeding. Nicotine is a chemical known to produce birth defects and reproductive harm.
Do not use nicotine products if you have any of the following medical conditions: Heart disease, diabetes, high blood pressure, or asthma
Nicotine based liquids may be toxic if orally ingested or in contact with skin. Urban Vape products may contain small parts. Keep out of reach of children and pets
Nicotine based liquids are toxic to the environment. Do not flush or pour down the drain. Please dispose of containers properly.

General

Our products are not being marketed as smoking cessation devices and have not been approved as such. If you’re seeking a smoking cessation method, please consult your healthcare providers or organisations that deal specifically with quitting smoking, such as Quitline – 0800 778 778
Urban Vape products have not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition
If you experience any symptoms of nicotine poisoning stop using the product immediately and consult your healthcare provider. Symptoms may include but are not limited to vomiting, nausea, headache, difficulty breathing, sweating, palpatations, lisps, stomache ache or pain, siezures or weakness
Use products only as intended and only with liquids designed for the products sold.
eLiquid is flammable. Keep away from open flame and excessive heat.

Privacy and Your Account

If you use the Site, you are responsible for maintaining the confidentiality of the information you submit through “My Account” and the corresponding password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under “My Account” or password. We reserve the right to refuse service, terminate accounts and to remove or edit content submitted by you in the “My Account” area of the Site.
Personal information should only be collected shipping and warranty purposes. Appropriate security measures is in place to protect customer data
Personal data will not be transferred to a country or territory outside the European Economic Area unless that country or territory also ensures an adequate level of protection for that data.

PRIVACY POLICY

We collect and hold personal information from you when you fill out the forms in our website shop. We store this information with  and our shopify service providers who supply our website to us. We also provide this information to PayExpress (Payment Providers) so they can take your payment on our behalf.
Also, when you use our website shop a cookie (which is a small text file) will be loaded onto your computer. The purpose of the cookie is to identify you during your session. You can change the settings on your browser so that you will not receive any cookies. However, if you choose to do this you may not be able to make a purchase or use other functions on our website.
We and our service providers use your personal information to supply you with the goods and services you have purchased from us, to obtain payment, to contact you in the event that there is a problem with filling your order. We and our service providers can use your personal information in an aggregated form in which you cannot be identified (for example, to analyze sales patterns).
Except as identified in the last paragraph, we and our service providers will not otherwise use that information (for example, your personal information will not be provided to others for purposes other than as outlined in the last paragraph, such as selling customer lists (unless required to do so by law)).
If you haven’t correctly provided your information to us we may not be able to deliver the goods and services to you properly, or provide you with a refund if we’ve decided to refund any money to you. We reserve the right to cancel your order if you supply us with incorrect information.
Under the Privacy Act 1993 you have rights to access and correct the personal information you provide to us.
We may update this Privacy Policy from time to time by placing an amended version of the policy on this website. Please check the website regularly for changes to this policy. Once the Privacy Policy is changed your ongoing use of this website indicates your acceptance of the changes.
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